Colonial South Chevrolet is a trusted and reputable automobile dealership located in 29 College Rd, Fairbanks, AK 99701, United States. With a vast selection of new and pre-owned vehicles, Colonial South Chevrolet offers customers a wide range of options to suit their needs and preferences. As a part of the renowned Colonial Automotive Group, the dealership is committed to providing exceptional service and delivering high-quality vehicles to its valued customers. Whether customers are in search of a sleek sedan, a spacious SUV, or a powerful truck, Colonial South Chevrolet has a vehicle to match every lifestyle. The dealership prides itself on its knowledgeable and friendly staff who are dedicated to assisting customers throughout the car-buying process. With a strong reputation for customer satisfaction, Colonial South Chevrolet continues to be a top choice for individuals seeking a reliable and reputable automotive dealership experience.
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Amenities and More
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- Wheelchair-accessible car park
- In-store shopping
- Cheques
- Repair services
- Oil change
Reviews
First off, probably like most, I do not look forward to going to a dealership for a vehicle purchase but...
I was searching for months for a truck, with the crazy prices of vehicles and limited inventory it wasn't easy. I was driving by one day and spotted they had the truck I was looking for out front. Going in blind to the sales floor to any random salesman I will say, my experience here was one of the most pleasant out of all my dealership experiences. From the salesman, sales manager and finance manager I will say they were great. No pressure, easy going and made the deal work for me.
Fast forward a few months I came back for the trucks first service. Scheduling was very easy online, the service department members were good to deal with and the service prices were fairly reasonable.
This is how a dealership should handle business from sales to service because of that, they will have returning business from me. Appreciate a well run business with friendly staff.
I have never had a bad experience at Colonial South Chevrolet. This time there was a communication mix up (may have been due to a rescheduled appointment, snowstorm) but Forrest and service dept. made sure everything worked out it a timely fashion. That was greatly appreciated!
A little late to give this review but after having a follow-up inspection after our purchase here I wanted to say how grateful I am to FINALLY have a great and reliable vehicle for our family! Josh was very attentive to our needs and concerns. This was honestly like the 15th lot we visited! He went above and beyond for us. I know we werent the easiest of customers working within our budget and time amd wanting all the bells qnd whistles but Josh had the patience of a saint!
Thank you so much!
The first time I tried to do business with Colonial South Chevrolet I did not have a good experience. Reason for not buying with them but since I met Steve that works in service he has regained my business here. He was up front with what my Chevy truck needed and he’s a great person to do business with. He takes time to take you through what your vehicle actual needs and explains why. He’s a riot to have a conversation with. He has restored my confidence in the dealerships employee selection.
Went to Colonial last week after speaking with Neil on the phone. He was super attentive and listened to everything I was looking for.
He set me up with Gary to help me when I came in who was one of the friendliest salesmen I’ve ever met.
He answered all of my questions, was patient and very kind.
Would absolutely recommend someone shopping for a new ride to work with them at Colonial South!
I had what looked to be a corrosion issue with my three year old my Chevrolet Traverse wheels. Forest and the dealers service manager did an excellent job in helping me recieve a replacement set of wheels. I am very pleased with their level of customer service.
All the staff are extremely friendly. Derek was an amazing salesman to work with. David was an amazing finance employee! Everything was explained in complete detail!
When I made the decision to purchase a new vehicle, I was overwhelmed with the options out there. I decided to head over to Colonial South Chevrolet, and I was not disappointed. From the minute I walked in the door to the minute I walked out, I felt as though I was the only person in the dealership. I was never asked to wait, but rather, was test driving a car within 30 minutes of walking in. My sales rep was Derek, and he was excellent. Showed me all of the features of the vehicle but allowed me to test drive and comment on the vehicle without distractions. When it was time to complete the paperwork, I was handed off to Duarte. Duarte was very quick and efficient with all of the necessary paperwork involved in purchasing a car. I spent two hours total purchasing a car. In today's day, that's unheard of. When the time comes to purchase a new car, hopefully not for awhile!! I would definitely go back to Colonial South Chevrolet. Thank you for making a stressful time not so stressful!
We were visiting the New England area for the 1st time and the rental company gave us a freaking electric car. We had no experience with an EV so we were already unhappy. When it came time to charge it we spent the entire morning trying to change the car with no luck. We finally called Chevrolet and they suggested we find a dealership. We found this one and they were incredibly helpful and let us charge the cat for a few hours so we could get it charged up enough to make it back to Boston and swap for a real vehicle! Thank you so much Forest, you guys are life savers!
Fantastic experience with a family-like feel.
I had the pleasure of working with Dave and Dewey on the purchase of my vehicle and would return for future business.
Dave took care of the sales side, accommodating a later test drive appointment on a Friday night, shortly before the sales floor closed. He also expedited the process of getting the deal done to ensure I only had to make one more trip down to do all the paperwork, registration, plates, insurance, financing, and inspection. They even put new tires on the vehicle without me asking!
Dewey, the manager of Colonial South Chevrolet, was friendly and accommodating. He laid out all options for me on this vehicle, was respectful of my choices, and did not pressure me to purchase any warranties but did do a great job explaining the benefits to them and the risk of not moving forward with them.
He runs a great dealership; his team provides a first-class customer experience with a comfortable waiting room and bottled water to keep customers refreshed.
This is a great dealership and I recommend it to anyone looking for a positive experience when buying their next car!
Thank you, Dave, Dewey, and the entire Colonial South Chevrolet Team!